For episode 741 of the BlockHash Podcast, host Brandon Zemp is joined by Keith Zubchevich, President and CEO of Conviva.
Keith Zubchevich is president and CEO of Conviva, where he helps digital businesses understand what their customers actually experience — not just what dashboards say is happening. He leads Conviva’s work at the intersection of agentic AI, real-time analytics, and customer experience, with a focus on measuring outcomes, friction, and risk once AI is deployed in production.
Learn how Conviva gives AI agents context at conviva.ai
Can’t contain your excitement? Don’t worry! You can watch and listen to the episode NOW on your favorite streaming service and podcast platform. Be sure to subscribe so you never miss an episode! 🎙️
🔗 Spotify: https://tinyurl.com/592mbm2r
🔗 Apple Podcasts: https://tinyurl.com/37dwsbtt
🔗 Amazon Music: https://tinyurl.com/3spemd39
🔗 YouTube: https://tinyurl.com/yetefa27
⏳ Timestamps:
(0:00) Introduction
(2:32) Who is Keith Zubchevich?
(5:52) What is Conviva?
(8:25) Agentic AI has a context issue
(12:54) Conviva use-cases
(15:07) Industries where Agentic AI will have the biggest impact
(18:25) Sumsub
(19:09) Public Investing
(19:53) Agentic AI in 5 years
(24:28) Likelihood of AGI
(25:38) Conviva roadmap
(30:29) Conviva website & socials
🎙 Conviva Links:
🔗 Website: https://www.conviva.ai/
🔗 LinkedIn: https://www.linkedin.com/company/conviva/
🔗 LinkedIn: https://www.linkedin.com/in/keithzubchevich/
Cheers,
Brandon Zemp
